Our values and Purpose
Our values
Customer care
Oil & Gas Service staff honor their commitments to clients, striving to anticipate needs and meet expectations in terms of quality and service.
Every employee actively works to deliver their best efforts and expertise in every circumstance.
Respect for individuals
Relationships among Oil & Gas Service employees are based on mutual respect, in every moment and situation, and built through listening and honest dialogue.
The company adopts the necessary measures to guarantee the health and safety of its employees.
It defines a risk prevention policy and ensures its implementation and monitoring.
Oil & Gas Service prohibits all forms of harassment and discrimination during the selection and hiring process, throughout employment and at the end of the employment relationship. It respects and promotes diversity. It rejects child labor, forced labor or compulsory labor.
It fosters a respectful and constructive dialogue with all its employees and their legitimate representatives.
Compliance with laws
The company complies with the laws and regulations in force in the countries where it operates and does not deliberately take advantage of regulatory gaps or deficiencies if this results in a lack of respect for company rules.
In particular, actions likely to violate competition law are prohibited and all forms of corruption are rejected.
The company does not participate in any form of funding for political parties or organizations.
Care for the environment
Oil & Gas Service has an active approach to environmental protection and respect, sets specific and concrete goals regarding its environmental performance and regularly monitors the related outcomes.
Teamwork
Oil & Gas Service values teamwork as a key to collective success of the entire company and this is achievable through cross-functional work groups.
Individually, everyone must be able to demonstrate, at all levels, the ability to listen and engage in dialogue.
Mutual assistance, kindness and teamwork are encouraged and promoted.
Our purpose
The excellence in fuel stations
We aim to offer our customers an experience that exceeds their expectations by promoting trust, loyalty and long-term satisfaction.
Ensuring the highest quality
We strive for excellence in every aspect, from the products to the services we provide. We maintain an open and continuous dialogue with our customers to anticipate and understand their needs, in order to develop appropriate and quick solutions.
Our goal is to exceed the expectations of people who choose to trust us.
Building trustful relationships
We aim not only to provide high-quality services, but also to be a reliable reference for all of our clients’ needs. We are dedicated to delivering consistently satisfying responses, ensuring that our clients can always rely on us in any situation. Our mission is to build lasting, trustful relationships over time.
Providing full satisfaction
We aspire to achieve overall customer satisfaction through a constant commitment to excellence and continuous improvement in the quality of our products and services. By closely monitoring customer feedback, we identify aspects that need to be improved with corrective actions. Our goal is to provide a truly comprehensive experience.